Crew Services
Crew Facilities
Speed, flexibility and personal attention are our trademark in ensuring that all our clients, not just VIPs, experience the very best service. We understand that the crews comfort is as important as the VIP passengers.
At Shanghai Hawker Pacific, the service continues after the passengers have disembarked from the aircraft. Our FBOs cater to the needs and requirements of the crew and their aircraft.
We have a dedicated Crew Lounge providing:
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PCs with access to the internet and flight planning tools
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Document Library – e.g. Visa/Immigration Requirements
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Comfortable lounge chairs that convert into full length beds
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TV and DVD with the latest release movies
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Shower and change room facilities
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Bar, tea & coffee and light refreshments
Aircraft Services:
Our FBO staff are on-hand to assist with your trip planning requirements and any enquiries you may have. At Shanghai Hawker Pacific we take care of you and your aircraft.
We recommend that crews complete the Aircrew Declaration form prior to arrival to speed up customs processing.
Testimonials
Having just opened for business, we await our first Shanghai Hawker Pacific customer testimonial - we hope this is you!
Some other testimonials from other Hawker Pacific ports:
"Thank you for all your help, especially getting the TSP approval. We had a great stay in Port Douglas; this trip probably was one of the best trips I was ever on. I would like to let you know of the superb job that Al Zajac has done, I whish there were more like him even at our home bases ( Florida and Chicago).He showed great deal of professionalism, the know how to get things done, very pleasant and courteous with our paxs, and us. Also my thanks to Kevin, he's also done a superb job helping us out. Unfortunately I don't think we'll be back any time soon, but I will always remember Hawker Pacific, and the excellent job that your guys had done for us."
Cap. Alfredo Rey
N811DF
FLYNN FINANCIAL CORP.
"Hawker Pacific, the #1 full service FBO in Australia, arranged all our handling needs. We operated to Sydney, Canberra, Adelaide and Melbourne area. Hawker Pacific coordinated a charter needed for an airport outside of Melbourne that we could not operate into. While in Sydney, Hawker Pacific handled a Boeing 777 and the Australian Air Force flights for the Prime Minister, and we experienced no decrease in service. Excellent, knowledgeable people and staff."
Pilot: W.M. Aircraft: Boeing BBJ
"Hawker Pacific arranged all handling while in Australia. They can accommodate all requests and have local knowledge as they operate charters in Australia. They have a recently refurbished FBO facility which is the nicest in Australia."
Pilot: W.M. Aircraft: Boeing BBJ
"Hawker Pacific handled us at Sydney. They were responsive to our needs. ATC was good. Pay attention to holding fuel requirements inbound. Stayed at the Marriott Sydney Harbour. Good location."
Pilot: K.K. Aircraft: Global Express
"Hawker Pacific did an outstanding job for us in both Sydney and Cairns. Doug, Tom and the entire staff were attentive to every detail on this trip. I highly recommend them to anyone visiting "Down Under." The security is good and this Company is all you will need during your entire stay on the Continent(14 days for us this time). Tom met us on arrival at Carins and gave the crew and passengers room keys as we deplaned. Plus, had every possible detail arranged for this overnight tech. stop. Our passengers commented most favourably on being handed a room key at the plane for this short overnight at the Hilton. Two thumbs up to Hawker Pacific and all the staff. Relax and count on them to handle all your details while you enjoy this beautiful Country and it's people."
Pilot: D.F. Aircraft: Challenger 601
"Hawker Pacific made all arrangements for various stops in Australia. Excellent job as usual. This was our third trip in last 6 months. They now have new FBO facility at Sydney which makes them the best FBO in Australia."
Pilot: W.M. Aircraft: Boeing BBJ
"Hawker Pacific was handler 011-61-2-9693-2591. Tom Alwyn Jones and Andy Gahan are both top notch. They will take very good care of you. Stayed at the Sydney Harbour Marriott, very nice. Lots of good restaurants within walking distance. Need slots for this airport. Handler will get them for you and had no problem getting times we wanted."
Pilot: J.M. Aircraft: GLF4